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Shipping policy

Processing & Shipping Times 

All order are processed within 1-2 business days (excluding weekends and holidays). you will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Estimates

Domestic Shipping (U.S.) 

Standard Shipping 

  • Shipping rates are calculated at checkout based on your location and order details.
  • Free standard shipping on orders over $100 (U.S. only).
  • Delivery times vary depending on the shipping method selected at checkout.

International Shipping

International shipping rates are determined at checkout based on the customer's address, order weight, and package dimensions. Delivery times may vary depending on the destination and customs processing.

Important Information for International Customers:

  • Prices listed on our website do not include customs fees, duties, or taxes.
  • We are not liable for any customs clearance fees or additional charges imposed by your country.
  • We are not responsible for shipping delays caused by customs processing.
  • It is the customer’s responsibility to be aware of their country’s import duties, taxes, and regulations before making a purchase.

 Shipping Location 

We currently ship domestically within the United States and internationally to select countries. We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Accuracy & Responsibility 

  • It is the customer’s responsibility to ensure that all shipping and billing information is correct before placing an order.
  • We are not responsible for orders shipped to incorrect addresses due to errors at checkout.
  • We are unable to provide refunds or reship items due to incorrect information provided at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update

Lost or Delayed Shipments 

We are not responsible for shipping delays caused by carriers, customs processing, or unforeseen events. If your order is significantly delayed, please contact us for assistance.

For any further questions, feel free to reach out to us at demi@liliaswim.com